Privacy Policy

This Privacy Policy explains how House of Paintings may collect, use and protect information when you visit our website, contact us or, when ecommerce functionality is active, place an order.

Information we may collect

Depending on how you use the website, information may include your name, email address, telephone number, billing and delivery details, order information, customer-service messages, device/browser information and website usage data.

How information may be used

To provide and improve the website and customer experience.
To process and fulfil orders when ecommerce is active.
To respond to customer, artist, designer and business enquiries.
To prevent fraud, maintain security and comply with legal obligations.
To send marketing messages where you have provided the necessary consent or where otherwise permitted.

Payments

Online payments may be processed through third-party payment service providers. House of Paintings does not need to store complete card credentials when the payment provider handles those details directly. The provider’s privacy and security practices also apply to the payment transaction.

Cookies and analytics

The website may use necessary cookies and, when configured, analytics or advertising technologies to understand site use and improve marketing. Cookie controls and consent mechanisms should be configured according to the services actually deployed on the live website.

Service providers

Information may be shared with providers that help operate the website, host data, process payments, deliver orders, provide analytics or support customer communications, subject to the role they perform and applicable requirements.

Your choices

You may contact us regarding your personal information or marketing preferences at Info@HouseOfPaintings.com. Applicable rights can depend on the law governing your relationship with House of Paintings.

Changes to this policy

We may update this Privacy Policy when our website, ecommerce systems, technology providers or legal obligations change.

Before ecommerce launch: update this policy with the legal entity name, registered office, applicable privacy contact, actual analytics/cookie tools, payment gateways, ecommerce platform and other processors used by the live store.